Topics
Customer Service Marketing Social Media Sales Best-Selling Author
Books
The Experience Maker:
How to Create Remarkable Experiences That Your Customers Can't Wait to Share
Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand ou...
Winning at Social Customer Care:
How Top Brands Create Engaging Experiences on Social Media
Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.
Dan Gingiss Profile
Dan Gingiss is an international keynote speaker and customer experience expert with a dynamic and engaging speaking style that has captivated hundreds of audiences around the globe.
Believing that a remarkable customer experience is the best competitive advantage, Dan shares insights from his 20-year professional career that included leadership positions at McDonald's, Discover, and Humana. As a Certified Speaking Professional (CSP), which fewer than 600 speakers worldwide have achieved, his speaking engagements are enriched by real- world examples, actionable strategies, and a whole lot of fun!
Short Demo
Dan Gingiss Talk Titles
Topics
Customer Service Marketing Social Media Sales Best-Selling Author
Books
The Experience Maker:
How to Create Remarkable Experiences That Your Customers Can't Wait to Share Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in a crowded mar...
Winning at Social Customer Care:
How Top Brands Create Engaging Experiences on Social Media Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interv...