Turn Your Struggling Hourly Workers into a Top-Performing Team
Program Focus: Recruiting, Retention, Management, Leadership, Coaching, Culture

While bosses complain that employees are their biggest headache, statistics suggest the feelings may be mutual. Hourly workers are different than salary workers and managing them can be tough. So can finding and keeping them. While today's employees seem more mysterious than ever, some workplaces have cracked the code. They've transformed their hourly workforce into a powerhouse of superstar employees by cultivating peak team performance without having to rely on the highest wages.

Based on case studies, best hiring metrics and practical workforce development, this high-energy presentation will explain how great managers think and exactly what they do to recruit the best talent, retain them, and lead them towards greatness – and how you can, too.

Attendees will learn:
• What successful organizations do differently to increase their bottom line
• How to overcome hiring biases and why you need the discipline to hold out for the right people
• Assessing & upgrading your current management style
• Proven best practices for recruiting, onboarding & training

How Mindset & Culture Lead to Profit & Performance
Program Focus: Mindset, Company Culture, Business Growth, Employee Engagement

In a busy work environment, it's easy to get so caught up in tactics of what needs to be done that you forget about your distinct mindset and collective culture of your organization. But these human elements are the very things that separate the average from the extraordinary. To operate in a way that makes the most impact and ultimately, the most money, your culture must excel in three critical areas: the way people think, the way they lead, and the way they serve. This program provides actionable, straightforward strategies that can elevate operations and team dynamics.

You will learn:
• The "Trigger to Trouble" process and how to disrupt it
• How to work from your "point of clarity" and overcome the most common mental blockers that sabotage performance
• How to manage your time to ensure you're not just active, but proactive
• What a culture actually is (beyond being nice to people) and how to effectively build and preserve it
• How to move from facilitating transactions to building connections with your customers
• Why you should shift from upselling to upserving so you can increase your average ticket size while meeting the customer's needs at a more intuitive level

The Human Factors of RESILIENCE & RESULTS
Program Focus: Motivation, Success, Culture, Mindset, Peak Performance, Overcoming Adversity, Change

This uplifting, content-rich program inspires attendees to embrace change, upgrade workplace performance and offers practical takeaways that immediately translate into actionable results.

Scott will teach your organization the three factors that determine outcome in any business situation. He'll outline the difference between problem-solving and resiliency, and share five strategies for living and working with more strength and courage. Finally, he'll explain how your group can create a culture of support and inclusiveness, so organizations thrive as a whole. This program is filled with actionable strategies, impactful stories and practical life lessons that will give your team lasting strength and inspiration.

• Navigate more effectively through market change, burn-out and setbacks
• Identify the three factors that impact results and focus on the areas where you have the most control
• Make smarter business decisions with more strategy, less emotion
• Discover the most common mental blockers that sabotage business performance and how to avoid them
• Create a work culture that everyone can get behind and how to regularly reinforce it to promote seamless teamwork and high-performance

How to Create a Workplace that Attracts, Retains and Elevates Talent
Program Focus: Leadership, Employee Retention, Team Building, Corporate Culture

In today's marketplace, employers are competing as much for employees as they are customers. But recruiting team members means very little if you can't keep them, or if you can't get them to perform. By creating a best-in-class workplace, you'll naturally attract, retain, and boost talent, and ultimately grow your organization. In other words, to grow a high-profit business, you first need to grow a high-performance culture. That means going beyond ping pong tables, candy bowls, and gift cards and getting to the core of what really motivates people and unites them to the team.

You will learn:
• How to create high-performing teams that collaborate, WOW customers, and improve company culture
• Become a talent magnet without increasing labor costs
• Retain employees who solve problems instead of creating them
• Spend less time recruiting and more time growing your business

30-Second Leadership: The Simple Coaching Method for Making Employees Great
Program Focus: Team Building, Leadership, Cultural Transformation, Employee Engagement, Coaching

Do you struggle with underperforming team members? Are attempts to motivate them failing to produce results? Would you like to spend less time "dealing with employees" and more time growing your bottom line?

Discover 30-Second Leadership, a field-tested management program that has leaders raving! Rooted in real-world experience, this simple, hard skills coaching system will show you how to quickly diagnose an employee's work performance and prescribe the best corresponding coaching method to boost results and shift employee mindset and productivity in the workplace.

Whether you are a small business owner or a front-runner in a large corporation, if you manage other people, 30-Second Leadership will provide you with immediate, powerful and lasting results.

This program will:
• Empower managers with simple, proven steps to engage and INSPIRE their employees
• Create a common language among management for evaluating employee performance
• Ensure top employees stay great, feel challenged and elevate others
• Re-engage employees who may be bored, burnt-out or slipping in performance
• Transform front-line employees into leaders who will help you grow your business

The Wealthy Franchisee: Game-Changing Steps to Grow Your Business and Become a Wealthier (and Healthier) Franchisee
Program Focus: Business Growth, Mindset, Motivation, Peak Performance

Get ready to achieve breakthrough performance and growth! In Scott's signature keynote for franchise brands, he will share how to transform your business from average to extraordinary. With over 10 years as an award-winning, multi-unit franchisee and coach for countless brands, he will show you HOW top franchisees achieve consistent, profitable results (beyond doing more marketing and finding better employees).

Get out of your head and into your business so you can:
• Increase productivity, efficiency and streamline operations
• Build MORE WEALTH from the operation you already have
• Make smarter business decisions based on strategy over emotion
• Inspire employees and delight customers
• Reduce stress, maintain a healthier lifestyle and have more fun running your business.

Customized Leadership/Management Workshops
Looking to go deeper with your managers? Scott can create an extended, interactive leadership training experience for your managers that will help them develop critical people skills needed to boost employee performance. A portion of the available modules include:

• Assessing & Optimizing Your Management Style
• Recruiting, Onboarding, & Training
• Understanding Hiring Biases
• Evaluation Software & Pre-Employment Tests
• Designing & Building High-Performance Cultures
• Closing Generational Gaps
• Coaching for Success
• Motivating the Four Personality Types
• Measuring Employees' Internal & External Performance