Five Platinum Service Principles for Creating Customers for Life
In today's competitive business world, there's no place for lackluster performance, half-brilliant contributions, or low-burning customer service. When you find your SPARK you shine brilliantly against a backdrop of automation, algorithms, and autonomous cars. You realize you weren't just hired to do a job; your purpose is to surpass all expectations and create memorable moments that surprise and delight your customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time.

You have the opportunity to Be the Spark for your company, customers, and employees, and this book will teach you how. Author Simon T. Bailey shares five proven methods to equip you with a simple framework that will help you infuse your culture with a mindset that captures the hearts and minds of employees so they will, in turn, capture the hearts and minds of customers. Through evidence-based research, stories and examples, Be the SPARK will teach you how to attract and retain customers in a growing global market, turn customers into loyal fans, and create unforgettable moments that keep them coming back.

Best of all, this book will help you find and ignite your inner SPARK. It's time to light the fire in your belly, to kindle your passion, and Be the Spark that creates the change you want to see in yourself, your company, and the world.

31 Insights to Creating an Awesome Life
Are you tired of waiting, concerned about where things are going? Or are you simply ready to shift your life, career, or business into high gear? If so, you're ready for brilliant living.

This inspirational guide will help you experience the amazing effects and reap the untold rewards of living a brilliant life. In this easily read book, author and speaker, Simon T. Bailey, walks you through eight core areas of life that must be evaluated in order to improve your life.

These key areas to growth and brilliance include:
Spirituality
Family Career/Business
Emotions
Mentality
Health
Social Life
Finances

The lessons contained within this book can be used to enhance one specific core area or several at the same time. Organized into small sections, the material can be read incrementally for greater impact. The readings will provide inspiration and practical steps that--when applied--will help you move from being an average performer to brilliant producer.

Read, affirm, and act on these principles, and you will be launched into brilliant living today!

Harness the Power of You, INC.
Brilliance Is A Decision. It's Time to Disrupt Your Current Reality and Experience Your Shift Into Brilliance

This book is your roadmap, your call to action; your opportunity to create accelerated results professionally, personally and financially. It is time for you to turn every day into a brilliant breakthrough.

Shift Your Brilliance will teach you:
•Strategies for sharpening your focus
•Steps to clear your vision
•Actions to harness individual and organizational potential
•Tools to unearth what really sets you on fire
•Tips on how to become a Chief Breakthrough Officer

Its now time for you to Shift Your Brilliance!