Specific to the Impact of the Coronavirus
• Future trends in business and the economy

• The post-pandemic world, the short and long-term impact of Coronavirus

• How the pandemic has changed healthcare forever

• The disruptive future of healthcare and healthcare technology

• How organizations must leverage innovation to recover from pandemic economic loss

• Technology trends that will drive the future of healthcare, the economy and innovation

There are two things to know about the future of healthcare, it's very predictable and it's awesome! Understanding the future of healthcare will empower you to hardwire industry-leading insights into your organizational strategies.

Patients view healthcare as a consumer product, yet many organizations are not delivering on this fundamental expectation. The best healthcare brands, hospitals, and clinics are leveraging the power of Patient Experience Design (PXD) to drive sustainable growth, profit, and patient satisfaction.

Recent studies suggest that nearly 90% of the top-performing organizations in the world are using Customer Experience Design (CXD) to drive sustainable growth & profit. Learn how to apply these new principles to increase revenue by as much as 30% without a dime spent on advertising or promotion.

Building A Customer Centric Culture
The best organizations in the world deliver exceptional experiences to their customers, and they're doing this by building organizational cultures that put the customer first. In addition, to boosting profits, this commitment to the customer drives quality of work life and the ability to attract and keep the best talent.

The Fuzzy Future
Many organizations see the future as fuzzy, amorphous, and intimidating. The good news is that the future is predictable- and its' going to be amazing! In this powerful talk, world-renowned futurist Nicholas Webb will take your audience ton an exciting journey into the future, both near and far.

The Future of Technology
In this powerful talk, Nicholas will take the complexity of future technologies and make it approachable, understandable, and real. Customized to be highly relevant to your industry, Nicholas will help you successfully blaze your trail to an amazing future.

The Four Shifts of The Future
The future is bringing four-well defined building blocks or shifts, the impact of consumerization, connection architecture, disruptive innovation, and new economic models. When you understand these building blocks, your organization will be able to connect these trends to your organizational strategy to ensure your enterprise success.

Disruptive Innovation
How the best organization in the world leverage the speed and depth of disruption to drive sustainable growth and value.

Building A Culture of Innovation
In order to drive a world-class organization, you need to build collaborative enterprises that drive growth, innovation, customer value, and quality of work life.

The Future and Innovation
Four key trends will drive the future: disruptive innovation, connection architecture, consumerization, and new economic models. Understand and leverage these trends to drive growth and enterprise value.