Mike Staver
Business strategist and professional speaker
The most courageous leaders look to Mike Staver for the inspiration and strategies they need to fight the battles they face. Mike Staver provides keynotes, as well as coaching, consulting, and training programs that help every member of your team achieve amazing results. With a master’s degree in counseling psychology and a bachelor’s degree in business administration, he understands the importance of results and can assist your organization in the successful pursuit of its objectives. Michael’s commitment to his clients is evident in the content and delivery of his message. His message is centered on his fundamental belief that each person and every organization has the potential to achieve outstanding results. Michael has an uncanny ability to make the most complex ideas simple and memorable. His sense of humor, depth of knowledge, and caring attitude will keep your attendees engaged from start to finish.
Leadership Isn't For Cowards: How to Lead Courageously in a Turbulent Age
We live in an age when it is more and more challenging to manage all of the information, demands and challenges that are coming at us. It takes real courage to stand firm in what you believe and then to get your followers to understand what really matters and how to execute effectively. Your ability to influence your followers is key to every step of creating significant results. Courage is the key element in that process.
Participants will learn:
- The real definition of courage
- The three most important steps you will ever take
- The power of commitment
- What your followers really do when you are not around
- The primary motivator of all people
- The three things every leader can do to insure leadership failure
- The importance of high gain activity and how to do more of it
- Six steps that will ensure effective execution
How It Was Is Not How It Is: How to Create an Exceptional Customer Experience
Are you creating a world-class customer experience? When all extraneous issues are stripped away, the customer experience is the single most critical factor in determining your success. In a very real sense, nothing else matters. How that experience is defined is the key to success. Today the customer defines what that experience is and how much it is worth.
Participants will learn:
- How to create a unique differentiator for you in the marketplace
- Why customer service does not differentiate you
- The motivator of all consumers
- Key strategies for re-inventing your customer experience model
- How to deliver a wildly successful experience for each and every one of your customers from start to finish
How to Build a High Performance Culture: Getting the Heart of the Leader Beating in the Chest of the Follower
What do you stand for? What does your company stand for? Are your values clear and obvious to customers, staff, and the community? Is your company optimally positioned and differentiated by the consistent application of your vision and core values? Most leaders and organizations are moving at such a rapid pace that taking a step back to think about these things seems like a luxury when, in fact, they couldn’t be more crucial. It doesn’t matter where your company and your industry stands in the growth cycle. Focusing on who you are and what you stand for is the most critical thing you can do.
Participants will learn:
- How to identify and apply their core values to their leadership
- How to align their behavior with what they say they believe
- How to be powerfully influential regardless of level of authority
- How to build accountability and improve efficiency
Deal With It!: How to Stay Calm Under Pressure
It’s not about stress management. That won’t work! It’s not about changing your circumstances. That will only change the scenery. Today, more than ever, you are being asked to do more and more. What it gets down to is how you choose to invest energy. Today, more than ever, you are being asked to do more and more. Your success depends on how you choose to invest energy. It’s not the hours you work; it’s the value you get from the work you do. This is not an easy process, but it is simple. In this session, participants will learn what it takes to stay calm and focused even if they don’t like the circumstances.
Participants will learn:
- What drives your choices
- Why distress has the effect it has
- Why the things that happen to you, while challenging at times, are not the problem
- The steps to staying calm and productive
- The thought processes that cause some to thrive and others to collapse
Managing Change
Change is inevitable! Handling it effectively is a different story. This program is designed specifically for leaders who are navigating the waters of change and want a better chart; observing the people who they lead struggle with change; seeing change on the horizon and wanting to be proactive in their efforts. The key to effective change management is leadership’s willingness to be flexible in their strategy.
Participants will learn:
- How to help your staff deal with anxiety
- How to get buy-in from staff more effectively
- How to determine the type of people on your staff and their primary response to change
- How to identify the most important needs of each staff member
- How to manage your energy and time better
- Who to invest in and who to disengage from
- How to develop the skills required to move the change into the organization’s culture
- What the primary motivator is for change to take place
