In the past decade, Bill Capodagli has become the most sought after keynote speaker on the cultures of Disney and Pixar. He shows audiences why Walt Disney’s values of providing service to customers, training and enabling employees, and managing creativity and innovation are essential in... More about Bill Capodagli

Lee Cockerell, who was one of the most revered operational leaders of the Walt Disney World® Resort and known for his captivating storytelling, will reveal his incredible frontline experiences and powerful leadership strategies he used to successfully manage an organization of tens of thousands of... More about Lee Cockerell

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. He also spent several years with the... More about Dennis Snow

Doug Lipp is an internationally acclaimed speaker, author and consultant on customer service, leadership, change management and global competitiveness. His thought-provoking, learn-by-doing presentation style has motivated hundreds of thousands of people around the world to maximize personal and professional success. Doug is the author of... More about Doug Lipp